Cogny
Live Status\Incident History
November 14, 2024
Healthcheck Assertion Failed
Outage
Opened: Nov 14, 2024, 10:54 AM UTC
Duration: 10m 14s
Affected services:Cogny Homepage
- OpenedNov 14, 2024, 10:54 AM UTC
Issue opened on monitor failure.
- ResolvedNov 14, 2024, 11:04 AM UTC
Issue resolved on monitor recovery.
October 29, 2024
Site Unreachable
Outage
Opened: Oct 29, 2024, 8:44 AM UTC
Duration: 3h 37m 49s
Affected services:Nordic Server-side GTM
- OpenedOct 29, 2024, 8:44 AM UTC
Issue opened on monitor failure.
- ResolvedOct 29, 2024, 12:22 PM UTC
Issue resolved on monitor recovery.
October 26, 2024
Site Unreachable
Outage
Opened: Oct 26, 2024, 2:03 PM UTC
Duration: 41h 15m 20s
Affected services:Nordic Server-side GTM
- OpenedOct 26, 2024, 2:03 PM UTC
Issue opened on monitor failure.
- ResolvedOct 26, 2024, 2:12 PM UTC
Issue resolved on monitor recovery.
- UnresolvedOct 26, 2024, 2:23 PM UTC
Issue re-opened on monitor failure.
- ResolvedOct 28, 2024, 7:29 AM UTC
September 28, 2024
Server-side tracking service disruption
Outage
Opened: Sep 28, 2024, 10:25 PM UTC
Duration: 33h 34m
- InvestigatingSep 28, 2024, 10:25 PM UTC
Investigating service outage
- ResolvedSep 30, 2024, 7:59 AM UTC
We experienced an unexpected service disruption affecting our server-side based tracking service, including the relay of data to external platforms such as Google Analytics 4. The root cause of the disruption was initially a server failure, which in itself was anticipated and should have triggered a seamless failover. Unfortunately, an issue with the failover mechanism resulted in extended downtime, leading to a temporary loss of service. We have since identified and resolved the problem, and the system is now fully operational. We apologize for any inconvenience caused and are taking steps to ensure similar disruptions are avoided in the future. Thank you for your understanding and patience.