Cogny

Live Status\Incident History

March 17, 2025

Healthcheck Assertion Failed

Outage

Opened: Mar 17, 2025, 8:56 PM UTC

Duration: 10m 45s

Affected services:Cogny Homepage

  • Opened
    Mar 17, 2025, 8:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2025, 9:07 PM UTC

    Issue resolved on monitor recovery.

March 3, 2025

Healthcheck Assertion Failed

Outage

Opened: Mar 3, 2025, 12:38 PM UTC

Duration: 10m 16s

Affected services:Cogny Homepage

  • Opened
    Mar 3, 2025, 12:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 3, 2025, 12:48 PM UTC

    Issue resolved on monitor recovery.

February 2, 2025

Site Unreachable

Outage

Opened: Feb 2, 2025, 11:30 AM UTC

Duration: 8m 51s

Affected services:Cogny Backend

  • Opened
    Feb 2, 2025, 11:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 2, 2025, 11:39 AM UTC

    Issue resolved on monitor recovery.

January 1, 2025

Healthcheck Assertion Failed

Outage

Opened: Jan 1, 2025, 1:42 AM UTC

Duration: 10m 36s

Affected services:Cogny Backend

  • Opened
    Jan 1, 2025, 1:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 1, 2025, 1:52 AM UTC

    Issue resolved on monitor recovery.

November 27, 2024

Site Unreachable

Outage

Opened: Nov 27, 2024, 2:32 AM UTC

Duration: 2h 42m 4s

Affected services:Nordic Server-side GTM

  • Opened
    Nov 27, 2024, 2:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 27, 2024, 5:14 AM UTC

    Issue resolved on monitor recovery.

November 23, 2024

Healthcheck Assertion Failed

Outage

Opened: Nov 23, 2024, 7:14 AM UTC

Duration: 11m 22s

Affected services:Cogny Backend

  • Opened
    Nov 23, 2024, 7:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 23, 2024, 7:25 AM UTC

    Issue resolved on monitor recovery.

November 14, 2024

Healthcheck Assertion Failed

Outage

Opened: Nov 14, 2024, 10:54 AM UTC

Duration: 10m 14s

Affected services:Cogny Homepage

  • Opened
    Nov 14, 2024, 10:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 14, 2024, 11:04 AM UTC

    Issue resolved on monitor recovery.

October 29, 2024

Site Unreachable

Outage

Opened: Oct 29, 2024, 8:44 AM UTC

Duration: 3h 37m 49s

Affected services:Nordic Server-side GTM

  • Opened
    Oct 29, 2024, 8:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 29, 2024, 12:22 PM UTC

    Issue resolved on monitor recovery.

October 26, 2024

Site Unreachable

Outage

Opened: Oct 26, 2024, 2:03 PM UTC

Duration: 41h 15m 20s

Affected services:Nordic Server-side GTM

  • Opened
    Oct 26, 2024, 2:03 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2024, 2:12 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 26, 2024, 2:23 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 28, 2024, 7:29 AM UTC

September 28, 2024

Server-side tracking service disruption

Outage

Opened: Sep 28, 2024, 10:25 PM UTC

Duration: 33h 34m

  • Investigating
    Sep 28, 2024, 10:25 PM UTC

    Investigating service outage

  • Resolved
    Sep 30, 2024, 7:59 AM UTC

    We experienced an unexpected service disruption affecting our server-side based tracking service, including the relay of data to external platforms such as Google Analytics 4. The root cause of the disruption was initially a server failure, which in itself was anticipated and should have triggered a seamless failover. Unfortunately, an issue with the failover mechanism resulted in extended downtime, leading to a temporary loss of service. We have since identified and resolved the problem, and the system is now fully operational. We apologize for any inconvenience caused and are taking steps to ensure similar disruptions are avoided in the future. Thank you for your understanding and patience.